Guidance and regulation

The Valuation Office Agency (VOA) explains how domestic properties are valued for Council Tax bands.

• From: Valuation Office Agency
• Updated: 5 February 2024

Guidance on when you should contact your local authority (council) about your domestic property.

• From: Valuation Office Agency
• Updated: 28 January 2020

This factsheet provides answers to the most frequently asked questions by households about the council tax rebate.

• From: Department for Levelling Up, Housing and Communities
• Updated: 1 April 2022

The conditions under which the VOA will delete the band on a property, removing the requirement to pay Council Tax.

• From: Valuation Office Agency
• Updated: 11 May 2021

A guide to how the Council Tax system operates in England, including an explanation of the range of exemptions and discounts available.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 26 May 2019

Guidance for local authorities on the empty homes premium.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 7 May 2013

This Council Tax information letter provides information on the definition of empty homes and second homes.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 23 September 2014

You can challenge a Council Tax band on behalf of a Council Tax payer.

• From: Valuation Office Agency
• Updated: 22 January 2016

Guidance to billing authorities on administering the council tax rebate to support households with the rising cost of living.

• From: Department for Levelling Up, Housing and Communities
• Updated: 16 March 2022

This document provides information on discretionary council tax discounts under section 13A(1)(c) of the Local Government Finance Act 1992.

• From: Department for Levelling Up, Housing and Communities
• Updated: 11 April 2022

Guidance to councils on the Council Tax Support Fund scheme.

• From: Department for Levelling Up, Housing and Communities
• Updated: 23 December 2022

What a notice of alteration is and what you need to do if you receive one.

• From: Valuation Office Agency
• Updated: 18 April 2017

This document provides information on discretionary discounts under section 13A of the Local Government Finance Act 1992.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 18 March 2013

This letter covers Council Tax and students.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 15 November 2012

Guidance for local councils on good practice in the collection of Council Tax arrears.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 17 December 2014

This Council Tax information letter covers the topic of Council Tax discount on empty homes.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 15 November 2012

Guidance for local authorities on the best practice that exists in council tax collection.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 16 August 2021

Guidance for local authorities on how to deliver a weekly bin collection service.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 4 January 2014

Allocations for local authorities.

• From: Department for Levelling Up, Housing and Communities and 1 others
• Updated: 19 May 2021

A table of successful bids and a set of frequently asked questions for the Recycling Reward Scheme.

• From: Closed organisation: Ministry of Housing, Communities & Local Government
• Updated: 16 March 2015