Respond to a court claim for money
Respond to a claim online
You’ll need to know which service was used to make the claim. Check your email or letter if you’re not sure.
You can use a paper form to respond instead if you cannot use the online service.
If the claim was made using the Online Civil Money Claims service
You’ll need to create an account to respond to the claim.
You’ll need your claim number and security code. Your claim number will include ‘MC’.
Respond using the Online Civil Money Claims service.
Get help using the Online Civil Money Claims service
Contact Civil Money Claims.
Civil Money Claims
Telephone: 0300 123 7050
Monday to Friday, 8:30am to 5pm
Find out about call charges
If the claim was made using the Money Claim Online service
You need a Government Gateway user ID and password to respond to the claim. If you do not have a user ID, you can create one before you respond to the claim.
You’ll need your claim number. Your claim number will be 8 digits long and will include letters and numbers.
Respond using the Money Claim Online service.
Get help using the Money Claim Online service
Contact Money Claim Online.
Money Claim Online
ccbc@justice.gov.uk
Telephone: 0300 123 1057
Monday to Friday, 8:30am to 5pm
Find out about call charges
After you’ve responded
Keep proof (for example, your bank records or a receipt from the claimant) to show you’ve paid.
If you offer to pay a different amount, the claimant will decide whether to accept it. If you defend the claim, the claimant will decide whether to proceed or withdraw the claim.