7. Renewing, updating or replacing a V778 retention document

Renewing your V778

You can renew your V778 retention document for up to 3 years if it’s about to expire. This costs £25 per year.

Send your V778, signed by the grantee, to DVLA Personalised Registrations with the appropriate fee by cheque or postal order payable to ‘DVLA, Swansea’.

If it has already expired, enclose a covering letter to explain why you are renewing it late. DVLA will consider your application.

Adding or changing nominee details

You can add or change nominee details at any time by post, or when the personalised registration is being assigned to a vehicle.

The grantee should complete the V778 retention document with the nominee details and enclose a cheque or postal order for £25 payable to ‘DVLA, Swansea’.

Changing your name and address and fixing mistakes

The grantee should return the V778 retention document to DVLA Personalised Registrations with a covering letter and any relevant documents to support the changes. If there are errors on the document, eg misspellings, explain what’s wrong in the covering letter.

If you don’t have the V778 retention document for any reason, then send a letter of explanation in its place, signed by the purchaser.

Replacing a lost or stolen retention document

The purchaser should request a replacement in writing.

Allow 3 to 4 weeks for the new retention document to arrive.

Contacting DVLA Personalised Registrations

DVLA Personalised Registrations
DVLA
Swansea
SA99 1DS

Death of grantee

The executor or beneficiary can ask to:

  • give up the retention document and get the £80 assignment fee refunded
  • keep the registration number and add their details to the retention document

Write to DVLA Personalised Registrations with the retention document and a copy of the death certificate and grant of probate. A copy of the will should also be sent to DVLA.

Death of nominee

The grantee can apply to change the nominee details if the nominee has died.

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