4. How to claim
You’ll need an MA1 claim form. You can either:
- print it and fill it in
- fill it in online and print it
The form has notes to help you fill it in.
Send it to the address on the form.
If you can’t print the form, call Jobcentre Plus and ask for one to be sent to you.
Telephone: 0800 055 6688
Textphone: 0800 023 4888
Monday to Friday, 8am to 6pm
Find out about call charges
Call Jobcentre Plus to ask for alternative formats, such as braille, large print or audio CD.
What to send with your claim form
You can claim Maternity Allowance once you’ve been pregnant for 26 weeks. Payments can start 11 weeks before your baby is due.
You need to provide:
- proof of your income, such as original payslips or a Certificate of Small Earnings Exemption (if applicable for the 2014 to 2015 tax year)
- proof of the baby’s due date, such as a letter from the doctor or midwife or your MATB1 certificate
- your SMP1 form - only if you were refused Statutory Maternity Pay by your employer
You may need to give more information about your partner’s self-employed business and what you do if you’re applying for Maternity Allowance for 14 weeks.
When you’ll hear about your claim
You should get a decision on your claim within 24 working days.
If you’re eligible, a form will be sent to you confirming your entitlement and asking you to confirm your last day of employment before leave.
Appeal a decision
You can appeal to the Social Security and Child Support Tribunal if you disagree with a decision. You must usually ask for ‘mandatory reconsideration’ before you appeal.