Renewals - miscellaneous (S-Z): Renewals - terminate (Info)
You may decide to terminate the Current Year (CY) for a clerical case - for example, because insufficient information is obtained to renew the CY.
Where termination can’t be automatically done because the last run date has passed to process an un-renewed award, a request to terminate the award can be done in Function MANAGE FINALISATION.
A CY award can be terminated where
- the CY has already been renewed
- the CY award is provisional
- it’s after the 1st Specified Date (1SD) .
You must select one of the following reasons for terminating the award from the drop down list in the Terminate Reason field in Function MANAGE FINALISATION
- ‘No Reply’
- ‘No Change of Circumstances’
- ‘RLS at 1SD’.
This will prompt the correct wording to appear on the notice issued to the customer.