Renewals - miscellaneous (S-Z): Renewals - Statement of Account (Info)
A customer will receive a Statement of Account (SOA) when their entitlement to tax credits has been terminated.
Form TC607 is the SOA.
An SOA will be issued when
- Current Year (CY) provisional payments are terminated because a full reply to a S17 notice hasn’t been received by the 1st Specified Date
- a change of circumstances or correction ends Previous Year (PY) or earlier entitlement but there was an award or provisional award for a later year.
Note: We no longer issue award notices that require the customer to sign and return them. This functionality was switched off in April 2011.
An SOA will inform the customer of
- the reason for the issue of the SOA
- payments already made
- payments still due
- any overpayment (if applicable).
If an overpayment is applicable, a Notice To Pay will be issued separately after 30 days.