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HMRC internal manual

Shared Workspace Business Manual

Rooms: Delete a Room

Delete a Room


Only the HMRC Business Authorising Officer (BAO) can make the decision to delete a Shared Workspace Room.

The BAO must be satisfied that:

  • the Room is no longer in use;
  • the Room is unlikely to be used in the near future;
  • the information within the Room does not need to be retained in line with HMRC retention policies.

To delete the Room the BAO must:

  • Lock the Room;
  • Remove any data that needs to be retained and store it elsewhere;
  • Amend the Room name to include the text ‘to be deleted’;
  • Contact the Global Community Administrator (GCA) for a deletion template.


If there is any doubt about the criteria above the BAO should consider closing the Room SW06500.

There is also information in the BAO online learning package.