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HMRC internal manual

Shared Workspace Business Manual

Rooms: Re-open a Room

Where there is a business need, an HMRC Business Authorising Officer (BAO) can reopen aclosed Room, provided it has not been deleted SW06700.

On closing a Room SW06500 all members other than the BAOs areremoved. Members will therefore need to be reinstated, as appropriate, when a Room isreopened.

Note: Only Customer Nominated Contacts (CNCs) can request to add membersof their organisation into the Room. The BAO must therefore promptly invite the CustomerOrganisation Representative to appoint two CNCs SW04520 so thatCustomer Members can be reinstated, as appropriate, with the minimum of delay.