Manage work: access to records: appeals handler - recovery office
The Appeals Handler is responsible for
- Dealing with day to day appeals related work in the Recovery Office
- Dealing with work items appearing on the ‘Review Informal Standovers’ Work List
The following table shows the functions linked to this role.
For details of how to access any of these functions, select ‘Index Of Functions’ on the left of the screen.
On accessing the function, system help is available to you at function, screen, field, and error message levels.
For ease of reference, functions are grouped under the following sub headings.
View Compliance History
View Compliance Summary
Maintain Responsible Office
Retrieve UTR from D Reference
Amend Fixed Penalties
Maintain Return Summary
Maintain Payments On Account
View Payment Details
Add/Amend Communication Name and Address
Amend Taxpayer Name and Address
Amend Taxpayer Signals
Maintain Capacity Summary
Maintain SA Notes
Set Up Capacity Details
View Communication Name and Address
View Partners For Partnership
View Taxpayer Designatory Details
Amend Taxpayer’s Agent Details
Taxpayer New Agent Details
View Agent Details
View Taxpayer’s Agent Details
Immediate Action Worklists
Office Worklist Summary
Operator Worklist Summary
Taxpayer Work List