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HMRC internal manual

Self Assessment Manual

Manage work: access to records: agent maintainer

As from 23 November 2009, a new centralised team based in Longbenton deals with all SA agent maintainer work for Customer Operations PSA.  Agents should be advised that maintenance of their agents details are made by the Agent Maintainer Team and communications must be by letter only.

When informed of the change of an agent’s address, if the agent has not informed the Agent Maintainer Team directly, you must send a copy of the agent’s letter to the Agent Maintainer Team for the record to be updated.

Agent Maintainer Team Benton Park View
NE98 1ZZ