Updates: Repayment Claims Manual
2026
Issuing manual payable order: Completing forms in the R90 series
Attachment links and references to them have been removed
Issuing manual payable order: supplement due
Attachment link and reference to it has been removed
Attachment link and reference to it has been removed
Computer issued payable order: Checking the Repayment Release List
Attachment removed
Reviewing the claim form: Time limits
Attachment link and reference to it has been removed
Computer issued payable order: Post-event security checks of repayments
Attachment link and reference to it has been removed
Reviewing claim form: minor is beneficiary under a Will
Attachment link and reference to it has been removed
Reviewing the claim form: forms R40, R40(SP) and R249
Attachment link and reference to it has been removed
RO instructions: Which vouchers to confirm: how to confirm them
Attachment link and reference to it has been removed
RO instructions: vouchers provided by claimant or agent
Attachment link and reference to it has been removed
Payable orders: Claimant withdraws authority to repay nominee
Attachment link and reference to it has been removed
Over-repayments: deciding whether the payable order has been cashed
Attachment link and reference to it has been removed
Over-repayments: R97 passed to RSO and circumstances change
Attachment link and reference to it has been removed
2023
RO instructions: When you have repaid or decided not to repay
The time limit for making a claim amended to four years
Reviewing the claim form: Time limits
The first line of the guidance amended to The claimant must make the claim within four years from the end of the year to which it relates unless the exceptions below extend the time limit.
Reviewing the claim form: Time limits
The claim period updated from 6 to 4 years.
2022
Over-repayments: whether to recover an over- repayment
Links added to the page
Nominees: whether you can repay nominee
Page archived - guidance no longer applicable
Claims selected for the detailed check: nominees: contents
Page RM3752 archived
Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: recent changes
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Repayment Claims Manual: update index
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