RO instructions: vouchers provided by claimant or agent
Before you return the file to your Group Leader follow the chart below
Click here to see Flowchart
Before you return the vouchers you need a written request or a tick in the box on theclaim form.
The Release or Posting Officer will send off the vouchers with the covering form or memowhen the repayment has been supervised.
Keep the vouchers with the claim papers for a year after you repay. Then dispose of thevouchers as restricted waste.
When you have decided what to do with the vouchers go to RM4232.