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HMRC internal manual

Repayment Claims Manual

From
HM Revenue & Customs
Updated
, see all updates

How to prepare and issue payable order: Information from claimant

Before you ask anyone other than the claimant to call for the payable order use the table below to see if you have to take any preliminary action.

Situation Action
   
Claimant has requested that a nominee call to collect the payable order Ask the claimant for
  • a written request for you to hand the payable order to the nominee    
      The company has named a representative to call and collect the payable order Ask the company for
  • a written request on company headed notepaper for you to hand the payable order to the representative
  • a specimen of the representative’s signature.