RM3308 - How to prepare and issue payable order: Information from claimant

Before you ask anyone other than the claimant to call for the payable order use the table below to see if you have to take any preliminary action.

Situation	Action
Claimant has requested that a nominee call to collect the payable order	Ask the claimant for a written request for you to hand the payable order to the nominee
The company has named a representative to call and collect the payable order	Ask the company for a written request on company headed notepaper for you to hand the payable order to the representative, and a specimen of the representative’s signature.