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HMRC internal manual

Compliance Operational Guidance

Scanning: contents

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  1. COG19100
    Process Map - Scanning Overview
  2. COG19120
    About Scanning
  3. COG19140
    Process Map - sending letters to customers for Caseflow Scanning cases
  4. COG19160
    Sending letters to customers for Caseflow Scanning cases
  5. COG19170
    Electronic data
  6. COG19180
    Process Map - Caseworker sends documents to Wolverhampton
  7. COG19200
    Caseworker sends documents to Wolverhampton
  8. COG19220
    Process Map - Access Scanned documents
  9. COG19240
    Access Scanned documents
  10. COG19245
    Adobe reader toolbar buttons
  11. COG19250
    Incorrect date and urgency rating
  12. COG19255
    Naming Conventions
  13. COG19260
    Process Map - Review documents
  14. COG19280
    Review documents
  15. COG19300
    Process Map - Reject documents
  16. COG19320
    Reject documents
  17. COG19340
    Process Map - Accept documents
  18. COG19360
    Accept documents
  19. COG19380
    Process Map - Document Reply Required
  20. COG19400
    Document Reply Required
  21. COG19420
    Process Map - Retrieval of Scanned documents
  22. COG19440
    Retrieval of Scanned documents
  23. COG19460
    Process Map - Requesting a search of Scanned documents
  24. COG19480
    Requesting a search of Scanned documents
  25. COG19500
    Process Map - Images accepted in error
  26. COG19520
    Images accepted in error
  27. COG19530
    Document scanned to the wrong case - copying images to another case
  28. COG19535
    Images relevant to more than one case
  29. COG19540
    Process Map - documents containing Human Intelligence Information
  30. COG19560
    Documents containing Human Intelligence Information
  31. COG19580
    Process Map - documents containing Human Intelligence Information - image already accepted
  32. COG19600
    Documents containing Human Intelligence Information - image already accepted
  33. COG19620
    Post received for closed Caseflow cases
  34. COG19625
    Process map - items scanned into caseflow that should be captured in Electronic Folder (EF)
  35. COG19630
    Process map - items scanned into Electronic Folder (EF) that should be captured in Caseflow
  36. COG19635
    Items scanned into Caseflow or Electronic Folder (EF) that should be captured in the other system
  37. COG19700
    Managers - View Reports