Beta This part of GOV.UK is being rebuilt – find out what beta means

HMRC internal manual

Compliance Operational Guidance

Scanning Guidance: about scanning

Caseflow Scanning is an integral part of Caseflow and changes the way we process customer correspondence and communications between HMRC and the customer/agent. This encourages a move away from paper based case handling to working with electronic files.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

Caseflow Scanning benefits: what will it mean for me?

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

Top of page

Caseflow Scanning benefits: what will it mean for HMRC?

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

Top of page

Who are the Exception Handling Team (EHT)

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)