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  1. Home
HMRC internal manual

Complaints from External Customers about the Conduct of HMRC staff Guidance

From:
HM Revenue & Customs
Published
20 December 2023
Updated:
21 May 2024 - See all updates
  1. Back to contents
  2. CECCG15000

CECCG15000 - Referrals to the IOPC: Contents

  1. CECCG15100
    Referrals to the IOPC
  2. CECCG15200
    Mandatory criteria for referrals to the IOPC
  3. CECCG15300
    Voluntary referrals to the IOPC
  4. CECCG15400
    Call in by the IOPC
  5. CECCG15500
    Complaints received directly by the IOPC
  6. CECCG15600
    Action by Internal Investigations

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