Summary

Complaints from External Customers about the Conduct of HMRC staff Guidance

Contents

Contents

  1. CECCG10000
    Introduction
  2. CECCG11000
    Scope of this Guidance
  3. CECCG12000
    HumInt
  4. CECCG13000
    Complaints Handling Procedure: Contents
  5. CECCG14000
    The IOPC's remit over misconduct complaints
  6. CECCG14100
    Role and Responsibilities of the Independent Office for Police Conduct (IOPC)
  7. CECCG14200
    Role and Responsibilities of Internal Investigations
  8. CECCG15000
    Referrals to the IOPC: Contents
  9. CECCG16000
    England & Wales: IOPC Investigations Contents
  10. CECCG17000
    Scotland & Northern Ireland: Contents
  11. CECCG18000
    The Adjudicator