Valuation Office Agency Rent Officers determine Local Housing Allowance rates and maintain a register of fair rents for regulated tenancies in England.
VOA Rent Officers carry out a range of statutory duties covering rental data, fair rents and Local Housing Allowance rates. Housing Benefit payments are made by local authorities.
Find out about the work of VOA Rent Officers.
- Rent Officer duties
- Submit rental data to a Rent Officer
- Rent Officer handbook
- Rent Officer Functions privacy notice
How to register a fair rent for regulated tenancies in England and check fair rent levels.
- Find out about fair rent increases and how to register a rent
- Find out how much rent can be charged for a registered regulated tenancy property
Local Housing Allowance
How Local Housing Allowance rates are set and used to work out Housing Benefit.
Rent Officers and Housing Benefit
Housing Benefit payments are linked to rent levels in the Broad Rental Market Area (BRMA) you live in, and to your personal circumstances, like family size and income.
Housing Benefit payments are made by your local authority.
To apply for Housing Benefit, go to the local authority for your area and fill in a benefit calculator and claim online.
You can also claim Housing Benefits alongside other benefits.
Find out about the universal credit and changes to benefits.
VOA Rent Officers: public
Valuation Office Agency
Rent Officer Functions
Customer Service Centre
Telephone 03000 502502
For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer.