Your application for 30 hours free childcare has been unsuccessful.
Your application for 30 hours free childcare has been unsuccessful, it might be because either you don’t meet the eligibility criteria, or the information you used in your application, doesn’t match the information you hold. For example:
- you’re working, but don’t expect to earn, on average, at least the minimum amount according to your age per week
- your child’s date of birth doesn’t match the date on their birth certificate
If you used wrong information, but still want to apply for 30 hours free childcare you can make a new application (here link back to the iForm). Please make sure your details are correct.
If the information you gave was correct, and you’ve checked that you meet (in full) the eligibility criteria, you can ask for a Mandatory Review. Your request needs to be made in writing and within 30 days, you must tell us:
- your name, National Insurance number and write Mandatory Review at the top of your letter
- what you think is wrong
- why you can apply for 30 hours free childcare, you may need to send original copies of evidence that support your Mandatory Review
You can send your Mandatory Review to:
If your Mandatory Review is rejected you have the right of Appeal to a tribunal.
Published: 14 July 2017
From: HM Revenue & Customs