After you’ve applied

You’ll usually find out if you’re eligible immediately after applying, but it can sometimes take up to 7 days.

Once your application has been approved

You’ll get an 11-digit code in your childcare account.

HMRC will let you know by text or email that the code is in your account.

Give the code to your provider along with:

  • your National Insurance number
  • your child’s date of birth

If you have not heard from HMRC

Contact the Childcare Service helpline if you applied more than 7 days ago and you still have not heard from HMRC.

To keep getting Free Childcare for Working Parents

You must sign in to your childcare account every 3 months to confirm you’re still eligible.

If you apply more than 3 months before your childcare starts, you’ll have to reconfirm your eligibility to keep your code valid.