Information about how Universal Credit is paid and the support it provides for people who are on a low income or out of work.
What is Universal Credit?
Universal Credit supports people who are on a low income or out of work, and helps ensure that they are better off in work than on benefits.
This short film gives an introduction to Universal Credit, including:
- how it helps to make work pay
- the support claimants get
- what’s expected in return
An introduction to Universal Credit – a guide to help prepare future claimants for the changes that Universal Credit brings
Where is Universal Credit available?
Universal Credit is being introduced in stages. Whether you can make a new claim will depend on where you live and your personal circumstances.
How Universal Credit works
Universal Credit and you – an introduction to how Universal Credit works
Different earning patterns and your payments – information about how these may affect your Universal Credit payment
Work allowances – information about how much you may be able to earn before your Universal Credit payment is affected
Information for couples – what Universal Credit means for people who make a joint claim as a couple
Information for families – what Universal Credit means for families
Families with more than 2 children: information for claimants – Information about the 2 child limit
Self-employment – the support Universal Credit offers for claimants who run their own business
If you have a disability or health condition – support that is available for Universal Credit claimants who have a disability or health condition
Housing costs – the support towards housing costs that Universal Credit offers
Your Claimant Commitment – what is expected in return for receiving Universal Credit
Other benefits and Universal Credit
Help with managing your money – budgeting support available through DWP and other organisations
Help with moving from benefits to work – help for specific problems
Employers’ information about Universal Credit
Find out how Universal Credit can help your business
There are also a range of guides aimed at employers that explain how Universal Credit works and how it can support your employees and workers.
How Universal Credit helps your employees and workers – this information can help you answer any questions your employees and workers may have about Universal Credit
Universal Credit for HR and payroll staff – explains the changes and benefits Universal Credit brings for recruiters, HR managers and payroll staff
Frequently asked questions from employers – compiled from questions asked by employers and SMEs
Landlords’ information about Universal Credit
Universal Credit may include money towards housing costs. Claimants will have to arrange to pay their rent direct to their landlord if they don’t do this already.
Rented housing and Universal Credit – what Universal Credit means for landlords and tenants
Tax credits and Universal Credit
Universal Credit claimants cannot receive Universal Credit and tax credits at the same time.
Tax credits and Universal Credit – how Universal Credit affects tax credits claimants
Technical information about how tax credit debt is affected by the move to Universal Credit and what claimants need to do
Illustrated information about Universal Credit and how it supports claimants
Universal Credit visual identity
Universal Credit has its own visual identity which we have designed for use by our partners. To indicate the significant role you will have to play in supporting the implementation of Universal Credit, we have created a ‘Working with Universal Credit’ logo you can use alongside your own branding.
You can access logos and guidelines through the DWP Communication Centre. You will need to register if you haven’t used the centre before. As part of registration, you will need to provide contact details of a DWP sponsor who can support your request.