Guidance

Universal Credit and landlords

These guides explain what Universal Credit means for landlords.

Documents

Universal Credit: service charges – guidance for landlords

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Universal Credit personal budgeting support and alternative payment arrangements

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Details

If a tenant is having difficulty paying their rent, fill in the UC47 form to request payment of rent from a tenant’s Universal Credit.

Published 1 August 2016
Last updated 1 January 2018 + show all updates
  1. Revised due to ongoing roll out of Universal Credit full service, this means live service areas stopped taking new claims from 1 January 2018.
  2. Updated guides with new 0800 freephone numbers for Universal Credit.
  3. Added link to the online service to request managed payment or rent arrears deduction from a tenant's Universal Credit (8.3) (English and Welsh).
  4. Added information about reference numbers for tenants.
  5. Published guidance for social landlords on reporting October 2017 rent changes in the social rented sector.
  6. Universal Credit and rented housing: guide for landlords updated.
  7. Added content about Universal Credit and housing costs for 18 to 21 year olds.
  8. Added information for Social Rented Sector landlords in relation to April 2017 rent changes.
  9. Welsh version of social landlord support pack updated.
  10. Social landlord support pack updated.
  11. Added new version of social landlord support pack.
  12. Added information and link to Money Advice Service money manager.
  13. Added new version of Universal Credit housing costs and disclosure: guide for landlords.
  14. Added Universal Credit housing costs and disclosure guidance information.
  15. Added new section on Discretionary Housing Payments and updated link to rent arrears form in the English and Welsh HTML guide for landlords.
  16. First published.