Universal Credit: service charges – guidance for landlords

Information about Universal Credit service charge regulations for landlords.



Universal Credit regulations relating to service charges and landlords.

It includes:

  • a legal definition of what is meant by a service charge for the purposes of Universal Credit

  • broad definitions of the 4 eligible service charge categories, with some additional specific exclusion criteria

The regulations take a light touch approach and the detail covering eligible service charges is contained within this guidance for landlords.

Guidance for DWP Universal Credit decision makers will complement this guidance.

Published 30 December 2019