Guidance

Terms and conditions of Digital Marketplace frameworks

How agreements between the government, buyers and suppliers work.

Framework terms and conditions

Government frameworks are agreements between the government and suppliers. The parties agree the terms following a formal procurement process as described in the Official Journal of the European Union (OJEU). A framework agreement lasts for a set period of time.

What terms and conditions are for

Terms and conditions are the legal terms that define how a service or product will work. They’re there to protect all parties involved in the contract.

Terms and conditions can highlight the minimum requirements that a supplier has to meet, for example, having additional security clearance levels in place for any staff working on a project.

The terms and conditions of a framework agreement and a contract (or ‘call-off’) have different uses. The framework agreement terms and conditions control the relationship between the supplier and the framework authority, in this case the Crown Commercial Service (CCS). These terms can’t be changed.

The contract terms and conditions control the relationship between the buyer and the supplier.

Adding additional terms and conditions

Contract terms can sometimes be changed to meet the needs of the buyer if the supplier agrees.

Differences in terms and conditions

If the contract terms and conditions and the framework terms and conditions don’t match, the framework terms will be used. On G-Cloud, if there are differences between a supplier’s terms and conditions and those in the contract, the contract terms will be used.

Published 18 April 2016