Guidance

Swansea: 12 Orchard Street

12 Orchard Street, is a probation contact centre, within the Wales region.

Applies to England and Wales

Office address and contact details

12 Orchard Street
West Glamorgan House
Swansea
SA1 5AD

See map

Office phone number: 0179 264 5505

Opening times

  • Monday: 9:00am to 5:00pm
  • Tuesday: 9:00am to 8:00pm
  • Wednesday: 9:00am to 5:00pm
  • Thursday: 9:00am to 8:00pm
  • Friday: 9:00am to 4:30pm
  • Saturday: Closed
  • Sunday: Closed
  • Bank Holidays: Closed

Getting here

Find this probation contact centre, on a map.

Walking

  • 7 Minute walk from Swansea Railways Station

  • 5 Minute walk from Swansea Bus Station

To plan your journey by public transport

Please use TFWrail or Arrivabus to plan your journey.

Parking

  • no visitor parking available

  • street parking available

Accessibility facilities

  • disabled access and disabled toilets

  • assistance dogs are welcome

  • the building has hearing enhancement facilities available by prior arrangement

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If you have any problems or complaints contact the office directly on 0179 264 5505.

If you can’t resolve the problem directly, you can also make a complaint to HM Prison and Probation Service.

Updates to this page

Published 20 January 2021

Sign up for emails or print this page