20. Residential family centres where there is no registered manager
What must happen where there is no registered manager.
The Care Standards Act 2000 requires any person who carries on or manages a residential family centre to be registered with Ofsted. It is a criminal offence to operate or manage a residential family centre without registering with Ofsted.
Regulations 27 and 28 of the Residential family centre regulations 2002 require the responsible individual to notify Ofsted if the manager is to be absent for 28 days or more or if they leave.
Providers must do this at least 28 days before a known absence of the manager and, in an emergency, within 1 week of the absence.
Any failures to either notify Ofsted of the absence or change of a manager, or a failure to put in place satisfactory management arrangements, will be taken into account when planning and undertaking inspections.
For more information, see ‘Changes to children’s social care services that are registered and/or inspected by Ofsted (2017)’.
Actions to be taken may include, but aren’t limited to, bringing the date of the inspection forward and using this information to inform our judgement about the leadership and management of the agency. If a provider fails to notify Ofsted of a change of manager, this may also influence our assessment of their fitness to manage.
For more information about what regulatory action Ofsted can take, please refer to Ofsted’s Social care compliance handbook (2015).