My Charity Commission Account - guidance for third-party users
How to request an account, and access to different services or additional charities.
Applies to England and Wales
Who can have third-party access
A third-party user is anyone who is not the charity contact or a trustee. For example, a charity employee, volunteer, a professional advisor such as a lawyer or accountant.
Request an account
You need a link from the charity you work with to create an account.
Request this directly from the charity’s contact or request a third-party account online. You will need to provide the email address that you will use to set up your account. It must be an address that only you use.
Once you have set up an account, if you need access to an additional charity, you will need to speak to the charity’s contact. Either they or one of their nominated administrators will be able to grant you access using the email address linked to your account.
Third-party users: how to request an account
Set up your account
Look out for an email with your setup link. This is the email address you will use to set up your account.
While setting up your account, you will be asked to create your own password.
Create a password
Please make sure your password has at least:
- 10 characters
- 1 number
- 1 uppercase letter
Access and permissions
Once you’ve set up your account and signed in, you will be able to:
- access sections of our online services appropriate for the activity you are undertaking for the charity (you can request additional services if needed)
- access, update and maintain your own personal details
An administrator can also grant you:
- additional access to online services – you will need to speak to the charity’s contact or one of their nominated administrators
- some administrative rights. If granted, you will need to enable administrator permissions by confirming your access is authorised by the charity’s trustees
Common issues
Find help with common issues (this link opens a new page) when signing into and using your account.