Guidance

HM Land Registry portal: change password

How Business e-services customers users can change their password through the portal.

Login to the Portal

Log in to the portal

  1. Enter your user name and current password.
  2. Select ‘Login’.
  3. If you can’t remember your current password, you can reset it using the link in the ‘Login problems’ panel.
login

Select ‘change password’

  1. Select ‘Administrative services’.
  2. Select ‘Change password’.
homepage

Create and save new password

  1. Enter your current password in the field shown.
  2. Enter a new password (following the rules shown). Then confirm the password.
  3. Select ‘Save’.

If your password does not meet our requirements, you’ll see an error message and will need to enter a new password.

Change password screenshot

A message confirms that your password has been successfully changed. You can continue to use the service without needing to logout and login again.

Logout

When you have completed your tasks, select ‘Logout’ at the top of the screen to exit the system securely.

Published 12 October 2015