Be aware of fraud
How to avoid fraud and what to do if you suspect an attempted fraud.
How to avoid fraud and what to do if you suspect an attempted fraud.
Fraudsters may target farmers who receive subsidy payments and we’re aware that in the past some customers have received emails, texts and telephone calls claiming to be from RPA or Defra. Links to a fake website designed to look like an authentic RPA or Defra online service are sometimes included in the message. We do not send emails or text messages with links to websites asking you to confirm your personal details or payment information. We strongly advise anyone who receives such a request not to open the link and delete the item.
As fraudsters may target farmers who receive subsidy payments, remember:
- never discuss your bank account details with someone you don’t know
- we will not ask you to make a payment over the phone
- delete any emails or texts you do not believe are genuine, and do not open any links – our main email addresses are:
- ruralpayments@defra.gov.uk
- rpa@notifications.service.gov.uk
- FETFEnquiries@rpa.gov.uk
- FETFClaims@rpa.gov.uk
- FTF@rpa.gov.uk
- be cautious about what information you share externally, particularly on social media.
If you suspect an attempted fraud or feel you have been the subject of fraud, you can contact:
-
RPA’s Fraud Referral Team on 0800 347 347 or FraudInConfidence@rpa.gov.uk
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Action Fraud (the UK’s national reporting centre for fraud and cyber-crime) on 0300 123 2040.