Guidance

Help and support with tax credits

Watch videos to get help with tax credits.

Managing your tax credits

Watch a video about how to manage your tax credits.

How do I manage my tax credits?

You will find out about how to manage your tax credits to get the money you’re entitled to and how to:

  • identify what qualifies as a change of circumstance
  • inform HMRC of a change of circumstance
  • understand what you need to do throughout the lifetime of your tax credits claim

Tax credits and the HMRC app

Watch a video about how to manage your tax credits using the HMRC app.

How do I use the HMRC app to manage my tax credits?

You will find out how to:

  • renew claims
  • check previous and upcoming payments
  • change personal details
  • inform HMRC of a change of circumstances

Tax credits and your Personal Tax Account (PTA)

Watch a video about tax credits — how to view payments through your Personal Tax Account.

Tax Credits — how to view payments through your Personal Tax Account

You will find out how to:

  • view your tax credits summary
  • change personal details, for example the number of hours you work
  • view a breakdown of tax credit payments including payment history

Tax credits renewals

Watch a video about tax credits renewals — a quick guide.

Tax credit renewals — a quick guide

You will find out:

  • when HMRC send out your renewal letter
  • why it is important that you respond on time
  • where to find additional guidance

Tax credit checks

Watch a video about tax credit checks.

Tax credits checks

You will find out:

  • why it is so important to respond promptly to a tax credits check
  • how HMRC contacts you
  • why your details are being checked
  • what you need to do and when
Published 4 October 2017
Last updated 5 August 2022 + show all updates
  1. A video about managing tax credits using the HMRC app has been added.

  2. The link for ‘tax credits — how to view payments through your Personal Tax Account’ has been updated.

  3. The link for the Tax credits checks has been updated.

  4. The link to the video 'How do I manage my tax credits?' has been updated.

  5. The tell HMRC you’ve started paid work payroll and tell HMRC your paid work has ended webinars have been deleted.

  6. The Tax credits and your Personal Tax Account section has been updated to remove the details about the National Insurance number.

  7. The manage your tax credits YouTube video link has been updated.

  8. The tax credit renewals YouTube video link has been updated.

  9. Webinars for managing your tax credits, tax credits and your PTA, tax credits renewals have been added and tax credit checks has been updated.

  10. First published.