Guidance

Get help with technology for remote education

Find out about the support available for educational settings and local authorities for remote and face-to-face education, and access to social care.

Applies to England

Use the get help with technology service for information on:

  • repairing or replacing faulty devices
  • resetting devices
  • device ownership
  • helping children, families and young people using the devices received

Accessing the service

Access the get help with technology service.

Published 19 April 2020
Last updated 4 April 2022 + show all updates
  1. 'Use the get help with technology service for information on' list updated to reflect latest support available.

  2. Removed mention of ordering 4G routers.

  3. Removed 'support and funding to set up a digital education platform'.

  4. Added information about ordering devices.

  5. First published.