Guidance

Crawley: Midtown House

Midtown House, is a probation contact centre, within the Kent, Surrey & Sussex region.

• From: HM Prison and Probation Service, Probation Service and Ministry of Justice
• Published: 5 October 2021
• Last updated: 7 May 2026 — See all updates

Applies to England and Wales

Office address and contact details

Probation Office
Midtown House
40 High Street
Crawley
RH10 1BW

See map

Office phone number: 0203 8319590

Office email address: KSSPS.CrawleyReception@justice.gov.uk

Opening times

• Monday to Friday, 9am to 5pm
• Weekends and Bank holidays, closed

Getting here

Find this probation contact centre, on a map.

Walking

• 6-minute walk from Crawley train station

To plan your journey by public transport

Please use traveline to plan your journey.

Parking

• no visitor parking available
• local car parks available

Accessibility facilities

• disabled access and toilet available
• assistance dogs are welcome
• the building has hearing enhancement facilities available (hearing loop)
• disabled parking available at front of building

Court Buildings

Find a court or tribunal building.

Local approved premises

See the list of approved premises in your area.

Problems and complaints

If there is an issue on this page, you can contact the office directly.

For complaints or feedback about your time on probation, you can email KSSPScomplaints@justice.gov.uk.

If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Published 5 October 2021

Last updated 7 May 2026 + show all updates

1. 7 May 2026

   New email address for sending in feedback or complaints, KSSPScomplaints@justice.gov.uk

2. 12 June 2024

   Probation Office added to address New email address - KSSPS.CrawleyReception@justice.gov.uk

3. 5 October 2021

   First published.