Use document collections to group content items together if:
- there’s a genuine user need to view that set of content in one place
- it’s a need that could not be met by one of the other formats (for example, topic pages)
To test whether something is a genuine user need, write it up as a user story. For example:
As an urban planner working for a local council, I want to view all road traffic accident statistics in one place so that I can easily compare accident rates over different time periods.
Then look at whether the evidence suggests that there’s a genuine need.
Do not use a document collection:
- to group content that are just thematically linked (that’s what topic pages are for)
- to group parts of a single document - instead, put all the attachments on a single publication page
- to guide users through a task - convert the documents into a detailed guide instead
- to group long complex documents that specialist users need to do their job - think about using a manual instead
Talk to your department or agency’s managing editor before creating a new document collection.