Guidance

Appeal against a fine as a letting or managing agent

How to appeal against a fine for not being a member of an approved complaints scheme or publicising your fees.

What you can appeal against

You can be fined up to £5,000 if you let or manage property for a living and haven’t:

You can appeal to a tribunal if you think the fine is unfair, too big or a mistake.

You won’t have to pay the fine until the tribunal has decided on your case.

Your case will be dealt with by a tribunal in the General Regulatory Chamber.

The tribunal is independent of the government, and will consider both sides before it reaches a decision.

You have 28 days to appeal after the council or trading standards office sends you its final notice.

If you miss the time limit, you can ask for more time to appeal. The tribunal will decide if it can still take your case.

Clearly say why you want to appeal against the decision.

Include any supporting documents, like the council’s final notice.

Send the form to grc@hmcts.gsi.gov.uk or:

General Regulatory Chamber
HM Courts & Tribunals Service
PO Box 9300
Leicester
LE1 8DJ

Telephone: 0300 123 4504

Tribunal staff can explain how the process works, but they can’t give you legal advice.

The tribunal will write to you about the next steps.

You have the right to appeal to the tribunal under:

You can find detailed rules on how your appeal will be handled in the General Regulatory Chamber procedure rules.

Published: 24 February 2015

Updated: 5 June 2015