Guidance

Lettings agents and property managers: redress schemes

Information on the requirement for lettings agents and property managers in England to belong to a government approved redress scheme.

Documents

Details

From 1 October 2014 it is a legal requirement for lettings agents and property managers in England to join a government approved redress scheme.

This guidance provides information about the requirement and who it applies to.

Published 7 October 2014
Last updated 2 August 2018 + show all updates
  1. Updated guidance to reflect that Ombudsman Services: Property will no longer be a redress scheme from 6 August 2018.

  2. First published.