If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
From 1 October 2014 it is a legal requirement for lettings agents and property managers in England to join a government approved redress scheme.
This guidance provides information about the requirement and who it applies to.