The British Embassy in Caracas represents the British government in Venezuela.

We play an active role in strengthening political, economic and cultural links between Venezuela and the United Kingdom at all levels. Our work includes providing commercial, consular, visa and information services.

Check our opening hours

Services for British nationals

Urgent assistance (24 hours)

If you’re in Venezuela and you urgently need help (eg if you’ve been attacked, arrested or lost your passport), call +58 (212) 3195800 If you’re in the UK and concerned about a British national in Venezuela, call +44 (0) 207 008 1500.

Get or renew a passport

The British embassy can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.

If you can’t get a new or replacement passport in time to travel, you may be able to get an emergency travel document.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

You are advised to obtain a police report for a lost passport as well as for a stolen passport before your appointment.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to book an appointment for an emergency travel document at British Embassy Caracas.

Travel advice: for information and advice on travelling to Venezuela, see travel advice for Venezuela.

Get a visa

The British embassy can’t help with visa enquiries.

If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.

If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.

For more information on visas, see UK visas and immigration.

Marriage and civil partnerships

We can issue certificates of no impediment and, in some circumstances, perform a marriage or civil partnership for British nationals. For information on getting married in Venezuela, see getting married abroad.

Register a birth or death

Find out how to register a birth or register a death in Venezuela. You can’t register a birth or death at the embassy or our consulates.

Bereavement support

If the death occurred in Venezuela and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.

Read our guidance on coping with death abroad and our Bereavement Information for Venezuela.

Support if you’ve been arrested

We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Venezuela. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.

Notarial and documentary services

We may be able to offer notarial services, including certificates, letters, and notes available. See the full list of notarial and documentary services we provide.

Legalisation service

The British Embassy does not provide legalisation services. Read our notarial and documentary services page for more information on legalisation.

Ask the UK government to get a UK document legalised (certified as genuine).

Local service providers

Use our lists of local suppliers and services if you need help in Venezuela. Please note that inclusion in these lists does not constitute official endorsement by the British Embassy or the UK government.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds
  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
  • help people with mental illness
  • offer support and help in a range of other cases, such as child abductions, missing people and kidnapping
  • contact family or friends for you if you want make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad

For more information on the services we can provide, see Support for British nationals abroad: A guide.

General information on living in Venezuela.

What the embassy cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • help you enter a country, for example, if you don’t have a visa or your passport is not valid
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
  • get you better treatment in hospital or prison than is given to local people
  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf

Consular fees

We charge fees for some of our services. See the full list of consular fees in Venezuela.

Our people

John Saville

John Saville

British Ambassador to Venezuela

Contact us

Consular Section

Torre La Castellana, Piso 11
Avenida Principal de la Castellana (Av. Eugenio Mendoza),
Urbanización La Castellana

Caracas
Venezuela

Open to the public:
Monday to Wednesday & Friday 8:30am to 11:30am
Closed on Thursdays.

(Outside of normal Embassy operating hours our switchboard will direct you to the appropriate out-of-hours number).

Access and opening times

British Embassy Venezuela

Torre La Castellana, Piso 11
Avenida Principal de la Castellana (Av. Eugenio Mendoza),
Urbanización La Castellana

Caracas
Venezuela

Office hours:
Monday to Thursday 8:00am to 4:30pm;
Friday 8:00am to 1:15pm

Access and opening times

Visa Application Centre

Centro de Solicitud de Visas para el Reino Unido
Centro Comercial San Ignacio
Nivel Terraza, Local T-30
Urb. La Castellana

Caracas
Venezuela

Open to the public:
Monday to Friday 9:00am to 4:00pm to receive applications; 4:00pm to 5:00pm to return passports

Access and opening times