UK and Indonesia enjoy a close relationship, with many common interests and values. We are partners in challenges like terrorism and global warming, and work together closely within the G20. We are also here to support and protect UK interests in Timor Leste.

Britain is a leading investor in this country. In April 2012 the Prime Minister announced a commitment to double trade (goods & services) by 2015 to £4.4 billion.

We cooperate with international and local agencies to address global challenges including human rights and democracy, regional security, prosperity and climate change.

We also provide assistance, services and practical advice to British nationals visiting or living in Indonesia, and we deal with visa applications for those who wish to enter the UK to visit, study, live or work.

Our services

We develop and maintain relations between the UK and Indonesia. Our work covers a range of issues including building and improving trade and investment between the UK and Indonesia, and working with Indonesia on global challenges such as climate change, countering violent extremism, human rights and democracy, regional security and prosperity.

We also provide services at British Consulate Bali.

Check our opening hours.

Services for British nationals

Urgent assistance

If you’re in Indonesia and you urgently need help (eg if you’ve been attacked, arrested or there has been a death), call (+62) (21) 2356 5200 If you’re in the UK and concerned about a British national in Indonesia call 020 7008 1500.

Get or renew a passport

The British embassy can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.

If you can’t get a new or replacement passport in time to travel, you may be able to get an emergency travel document.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at your nearest embassy or consulate.

Book an appointment for an emergency travel document in Jakarta.

Book an appointment for an emergency travel document in Bali.

Travel advice: for information and advice on travelling to Indonesia, see travel advice for Indonesia.

Get a visa

The British Embassy can’t help with visa enquiries.

If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.

If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.

For more information on visas, see UK visas and immigration.


We can issue affirmations or affidavits of marital status for British nationals. For information on getting married in Indonesia see getting married abroad.

Register a birth or death

Find out how to register a birth or register a death that occurred in Indonesia. You can’t register a birth or death at the embassy or our consulates.

Bereavement support

If the death occurred in Indonesia and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.

Read our guidance on coping with death abroad and our bereavement guide for Indonesia.

Support if you’ve been arrested

We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Indonesia. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.

Notarial and documentary services

See the full list of notarial and documentary services we provide in Indonesia.

Legalisation services

The British Embassy in Jakarta provides legalisation services. Read our notarial and documentary services page for more information on legalisation in Indonesia.

Ask the UK government to get a UK document legalised (certified as genuine).

Local service providers

Use our lists of local suppliers and services if you need help in Indonesia. Please note that inclusion in these lists does not constitute official endorsement by the British embassy or the UK government.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds.

  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital.

  • help people with mental illness.

  • offer support and help in a range of other cases, such as child abductions, missing peopleand kidnapping.

  • contact family or friends for you if you want.

  • make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad.

For more information on the services we can provide, see Support for British nationals abroad: A guide.

General information on living in Indonesia

What the embassy cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • help you enter a country, for example, if you don’t have a visa or your passport is not valid

  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.

  • get you better treatment in hospital or prison than is given to local people

  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)

  • make travel arrangements for you, or find you work or accommodation

  • make business arrangements on your behalf

Consular fees

We charge fees for some of our services. See the full list of consular fees in Indonesia.

Our people

Moazzam Malik

Moazzam Malik

British Ambassador to Indonesia, ASEAN and Timor Leste

Contact us

British Embassy Jakarta

British Embassy Jakarta
Jl. Patra Kuningan Raya Blok L5-6


Opening hours (local time):
Monday to Thursday: 07:30 - 16:00
Friday: 07:30 - 13:00

Opening hours (GMT):
Monday to Thursday: 01:30 - 10:00
Friday: 01:30 - 07:00

Access and opening times

Consular services (Jakarta)

The British Embassy Jakarta
Jl Patra Kuningan Raya Blok L5-6


Opening hours (local time):
Monday, Tuesday, Thursday and Friday: 08:30 - 12.00

Access by appointment only.

Access and opening times

Consular services (Bali)

British Consulate Bali
Jl. Tirta Nadi 2 No. 20


Opening hours (local time):
Monday, Wednesday and Friday: 08:30 - 12.00

Access and opening times