News article

Customer notice for visa applicants about upcoming shopping festivals of 11.11 and 12.12

We advise customers submitting their applications as early as possible during online shopping festivals.

We hope you enjoy the upcoming 11.11 and 12.12 online shopping festivals. UK Visas & Immigration will aim to process all visa applications submitted on or around these dates within our service standard of 15 working days and, for Priority Visa Service applicants, five working days.

However, due to the considerable impact these festivals have on the postal system, on which we rely to transport applications from our 12 visa application centres to our decision making centres in Beijing, Shanghai and Guangzhou, applicants may notice some disruption to the service we provide. Those who apply using our 24-hour Super Priority Visa Service in Beijing, Shanghai and Guangzhou will not be affected.

We strongly advise customers planning to apply for a visa during this period to submit their applications as early as possible.

We apologise in advance for any inconvenience caused.