Official Statistics

Public attitudes towards train services: 2015

Public attitudes towards train services statistics in the United Kingdom, from the February 2015 opinions and lifestyle survey.

From:
Department for Transport
Published
17 December 2015

Documents

Public attitudes towards train services: 2015 report

PDF, 444 KB, 42 pages

Public attitudes towards train services: 2015 data tables

317 KB

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Public attitudes towards train services: 2015 summary

PDF, 201 KB, 1 page

Public attitudes towards train services: 2015 questions

PDF, 320 KB, 27 pages

Details

Adults’ experiences of, and attitudes towards, rail travel in Great Britain using questions asked on the Office for Statistics Opinions and Lifestyle survey in February 2015. It covers:

  • short distance rail journeys of less than 50 miles and long distance rail journeys of more than 50 miles
  • the accessibility of railway stations
  • the frequency and purpose of rail journeys
  • how users and non-users rate and perceive rail services
  • whether experiences have met expectations
  • which features users most value
  • why non-users and infrequent users do not use services more often and what improvements would encourage them to use trains more often
  • main methods of purchasing rail tickets
  • opinions on the number and range of train tickets available and their ratings of a number of ticket features

Background and technical information

Contact us

Rail statistics enquiries

Email rail.stats@dft.gov.uk

Public enquiries 020 7944 2419

Media enquiries 0300 7777 878

Published 17 December 2015

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