Official Statistics

Public attitudes towards train services: 2015

Public attitudes towards train services statistics in the United Kingdom, from the February 2015 opinions and lifestyle survey.


Public attitudes towards train services: 2015 data tables

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Adults’ experiences of, and attitudes towards, rail travel in Great Britain using questions asked on the Office for Statistics Opinions and Lifestyle survey in February 2015. It covers:

  • short distance rail journeys of less than 50 miles and long distance rail journeys of more than 50 miles
  • the accessibility of railway stations
  • the frequency and purpose of rail journeys
  • how users and non-users rate and perceive rail services
  • whether experiences have met expectations
  • which features users most value
  • why non-users and infrequent users do not use services more often and what improvements would encourage them to use trains more often
  • main methods of purchasing rail tickets
  • opinions on the number and range of train tickets available and their ratings of a number of ticket features

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Published 17 December 2015