Child Maintenance Service: what to do if you’re unhappy with our service

This leaflet explains what to do if you’re unhappy with the service provided by the Child Maintenance Service or with a decision we’ve made.


What to do if you’re unhappy with the Child Maintenance Service

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This leaflet explains how to make Child Maintenance Service complaints, disputes and appeals.

Find out more about child maintenance.

Child maintenance leaflets in other formats

This leaflet is available in Welsh and in Braille.

Find out about call charges.

Published 18 March 2013
Last updated 20 September 2017 + show all updates
  1. Added updated version of the leaflet.
  2. Published updated leaflet with the latest guidance about child maintenance.
  3. First published.