Independent report

Unlocking Solutions in Imaging: working together to learn from failings in the NHS

This report highlights repeated failings in the way X-rays and scans are reported on and followed up across NHS services.

Applies to England

Documents

Details

Evidence from the Ombudsman’s casework has shown repeated failings in the way X-rays and scans are reported on and followed up across NHS services.

These issues are not limited to radiologists, radiographers, or imaging services, but relate to the whole system. The findings have significant implications for all clinical professionals responsible for requesting X-rays and scans, and acting on imaging results.

This report provides recommendations to support the whole system to improve.

Published 8 July 2021