Public Service Ombudsman
Public Service Ombudsman
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Corporate report
The Ombudsman's annual report and accounts 2025 to 2026
Details of the Ombudsman’s performance over the past 12 months.
Independent report
An investigation into the Charity Commission
A summary of our investigation into Lara Hall’s complaint about the Charity Commission.
Independent report
An investigation into the DfE and the Charity Commission
A summary of our investigation into Damian Murray’s complaint about the Department for Education and Charity Commission.
Latest from the Public Service Ombudsman
What we do
We independently investigate complaints about the NHS in England and UK government services. Our service is free, fair and open to everyone.
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Transparency and freedom of information releases
Contact The Ombudsman
General enquiries
Customer helpline
0345 015 4033
Media enquiries
Media enquiries
0300 061 4996
Out of hours media enquiries
07721580910
Make a Freedom of Information (FOI) request
- Read about the Freedom of Information (FOI) Act and how to make a request.
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Freedom of Information
Privacy, Integrity and Assurance
Public Service Ombudsman
Citygate
47-51 Mosley Street
Manchester
M2 3HQ
United Kingdom
Public Service Ombudsman
Citygate
47-51 Mosley Street
Manchester
M2 3HQ
United Kingdom
FOI enquiries
0345 015 4033