Guidance

Universal Credit and couples: claimant journey

An illustrated guide to the steps that people will take when making a joint Universal Credit claim.

• From: Department for Work and Pensions
• Published: 20 June 2014
• Last updated: 11 April 2016 — See all updates

This publication was withdrawn on 28 November 2017

This publication is out of date. Read the latest information at www.gov.uk/universal-credit

Documents

Universal Credit and couples: claimant journey

PDF, 127 KB, 2 pages

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Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Welsh: Credyd Cynhwysol: ar gyfer cyplau

PDF, 114 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This guide provides a summary of the main steps that people will take when they make a joint Universal Credit claim as a couple.

It includes how DWP defines a couple and gives an explanation of how a joint claim differs from an individual one.

It also includes information about:

• making an online claim together
• meeting a work coach
• having individual Claimant Commitments
• looking for work
• the single monthly payment for the whole household
• reporting changes of circumstances
• moving into work

Part of the Universal Credit toolkit for partner organisations.

Published 20 June 2014

Last updated 11 April 2016 + show all updates

1. 11 April 2016

   Leaflets amended to reflect all changes to Universal Credit from April 2016.

2. 24 August 2015

   PDF's updated to reflect the current Universal Credit new claim process.

3. 20 June 2014

   First published.