Airlines and airports registered to transport and check assistance dogs
Updated 19 March 2026
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This publication is available at https://www.gov.uk/government/publications/travel-with-assistance-dogs-transport-companies-and-routes/airlines-and-airports-registered-to-transport-and-check-assistance-dogs
We update these lists when we are told of changes. You should check with your travel company if you want to make sure they are still approved.
1. Registered airlines and airports
These airlines and airports work together to check assistance dogs meet pet travel rules.
Ask your travel company which airports you can fly from.
2. Airports approved to check assistance dogs meet travel rules
Aberdeen Airport
Pet checker: ABM
Telephone: 01224 725 060
Mobile: 07471 996 455
Birmingham Airport
Pet checker: Wilson James
Telephone (including out of hours): 07484 550 776, 07484 550 727
Mobile: 07484 550 814
Email: WJBHXOpsperformancemanagers@wilsonjames.co.uk
WJBHXTeamManagers@wilsonjames.co.uk
Bournemouth Airport
Pet checker: Bournemouth Airport
Telephone: 01202 364 170
Mobile: 07768 620 451
Bristol Airport
Pet checker: OCS
Telephone: 01275 473 920
Out of hours: 01275 473 402
Cardiff Airport
Pet checker: Cardiff Airport Special Assistance Team
Telephone: 01446 712 518
Out of hours: 01446 712 600
Cornwall Airport Newquay
Pet checker: Cornwall Airport Ltd
Telephone: 01637 861 058
Out of hours: 01637 861 322
Durham Tees Valley Airport
Pet checker: Durham Tees Valley Airport
Telephone: 01325 331 008
Mobile: 07767 155 678
East Midlands Airport
Pet checker: East Midlands Airport
Mobile: 07711 574 440 or 07880 787 513
Email: paxservicesdutymanager@eastmidlandsairport.com or ADM@eastmidlandsairport.com
Edinburgh Airport
Pet checker: Extrordinair
Telephone: 0131 317 7277
Mobile: 07836 793 120
Exeter International Airport
Pet checker: Exeter Passenger Services
Telephone: 01392 954 970
Mobile: 07753 969 307
Glasgow Airport
Pet checker: Glasgow Airport Ltd
Telephone: 07786 276 676
Out of hours telephone number: 07831 170 676
Glasgow Prestwick Airport
Pet checker: Prestwick Handling
Manager: 07761 038 965
Terminal duty manager: 07879 487 404
Out of hours contact: 01292 511 333
Humberside Airport
Pet checker: Humberside Airport
Telephone: 01652 682 042
Out of hours telephone: 07718 524 072
Inverness Airport
Pet checker: AGS
Telephone: 01667 464 117
Mobile: 07928 282 444
r.kennedy@agshandling.co.uk
Leeds Bradford Airport
Pet checker: OCS
Telephone: 0113 911 607
Mobile: 07823 534 632
London City Airport
Pet checker: Mitie
Telephone: 0207 646 0146
Mobile: 07392 103 841
London Gatwick Airport
Pet checker: Animal Aircare
Telephone: 01293 555 580
Fax: 01293 555 589
London Heathrow Airport
Pet checker: ARC Heathrow
Telephone: 0208 745 7894
harc@cityoflondon.gov.uk
London Luton Airport
Pet checker: Wilson James Ltd (WJ)
Mobile: 07732 602 312 or 07714 133 190
London Southend Airport
Pet checker: London Southend Airport
Mobile: 07885 725 609
London Stansted Airport
Pet checker: ABM
Telephone: 01279 664 060
Mobile: 07796 278 470
tom.bradley@abm.com
Manchester Airport
Pet checker: ABM
Mobile: 07785 622 402
Out of hours: 07584 476 200
Email: manops@abm.com
Newcastle International Airport
Pet checker: Newcastle International Airport
Mobile: 07764 335 104
enquiries@newcastleinternational.co.uk
Norwich Airport
Pet checker: Norwich Airport
Mobile: 07833 403 180
Email: prmservices@norwichairport.co.uk
Southampton Airport
Pet checker: OCS
Telephone: 07562 437 966
Out of hours: 07784 290 829
Teesside International Airport
Pet checker: Teesside International Airport