Guidance

Travel with assistance dogs: transport companies and routes

Check the air, sea and rail carriers registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.

From:
Animal and Plant Health Agency and Department for Environment, Food & Rural Affairs
Published
28 June 2016
Last updated
18 March 2024 — See all updates

Documents

Airlines and airports registered to transport and check assistance dogs

HTML

Ferry and cruise companies registered to transport assistance dogs

HTML

Rail companies registered to transport assistance dogs

HTML

Details

You must follow pet travel rules if you enter or return to the UK with your assistance dog.

These transport companies have agreed with the Animal and Plant Health Agency (APHA) how they’ll check assistance dogs meet pet travel rules on these routes.

If you travel from an EU country, you can use other companies and routes, but you should check they:

  • accept assistance dogs
  • check pets meet travel rules

Your dog could be quarantined and you could be delayed if:

  • you travel with a company that is not registered with APHA
  • your assistance dog does not meet pet travel rules
Published 28 June 2016
Last updated 18 March 2024 + show all updates

  1. Updated the list of airlines and airports registered to transport and check assistance dogs.

  2. Updated the list of airlines and airports registered to transport and check assistance dogs.

  3. Updated the list of airlines and airports registered to transport and check assistance dogs.

  4. Updated details for Brussels Airlines in the list of airlines and airports registered to transport and check assistance dogs.

  5. Updated the list of airlines and airports registered to transport and check assistance dogs.

  6. Updated email address for London Heathrow Airport on the list 'Airlines and airports registered to transport and check assistance dogs'.

  7. Amended the list for 'Ferry and cruise companies registered to transport assistance dogs'.

  8. Added Norwegian Cruise Line vessels to the list of cruise ships registered to transport assistance dogs with their owners.

  9. Removed the P&O Ferries route from Zeebrugge to Hull from the list of ferry and cruise companies registered to transport assistance dogs.

  10. Norse Atlantic Airways UK and Norse Atlantic Airways AS are registered to transport and check assistance dogs.

  11. Added 'Arvia' to the list of P&O Cruise ships registered to transport assistance dogs with their owners.

  12. Updated the pet checker details and phone numbers for Aberdeen airport.

  13. Removed Doncaster Sheffield airport as it has ceased transporting and checking assistance dogs ahead of its closure.

  14. BA CityFlyer added to list of airports and airlines registered to transport and check assistance dogs.

  15. Updated the list of ferry and cruise companies registered to transport assistance dogs with their owners.

  16. We have updated London Southend Airport's record.

  17. Updated the airlines and airports registered to transport and check assistance dogs. Added Swiss International Air Lines Ltd.

  18. Updated the airlines and airports registered to transport and check assistance dogs.

  19. Updated the airlines and airports registered to transport and check assistance dogs.

  20. We have updated the approved pet checker and airlines who are registered with APHA to transport and check assistance dogs.

  21. Updated the airlines and airports registered to transport and check assistance dogs.

  22. Updated the details for British Airways in the airlines and airports registered to transport and check assistance dogs list.

  23. Updated the airlines and airports registered to transport and check assistance dogs.

  24. Edited Airports approved to check assistance dogs meet travel rules - London City airport has removed its temporary suspension on accepting recognised assistance dogs.

  25. We have added 3 Fred Olsen cruise ships that are now registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.

  26. We have removed Blackpool Airport's details from the approved airports list.

  27. Updated the list of airlines registered to transport and check assistance dogs.

  28. Updated the list of airlines registered to transport and check assistance dogs.

  29. Added Cyprus airways to the list of airlines and airports registered to check and transport assistance dogs. Updated the contact details for the travel company approved to check assistance dogs at London Stansted.

  30. We have updated the approved pet checker and airlines who are registered with APHA to transport and check assistance dogs.

  31. Updated list of airlines registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.

  32. Added 2 new entries for the Netherlands to London by rail.

  33. Removed Cruise and Maritime Voyages, which includes Magellan and MV Azores, from ferry and cruise companies list.

  34. Edited Airports approved to check assistance dogs meet travel rules - London City airport has temporarily suspended acceptance of recognised assistance dogs.

  35. Updated the list of airlines and airports registered to transport and check assistance dogs.

  36. Updated the contact details for East Midlands Airport.

  37. Changed name of Thomson Airways to TUI

  38. Added Oceania cruises from New York to Southampton under the cruise route heading.

  39. Updated entries for OCS Group, Anglo EU Pets and Cardiff Airport Special Assistance Team.

  40. Updated the entry for Exeter Airport.

  41. Updated the contact details for Newquay airport (Cornwall).

  42. Updated the list of cruise ships that are registered to transport assistance dogs with their owners.

  43. Added Air Europa to the airline attachment.

  44. Added Air France and amended the cruise ships listed under Azamara Club Cruises and Royal Carribean.

  45. Added Disney Cruise Line.

  46. Added entry for Norwegian Air UK Ltd.

  47. Updated the entry for London Gatwick.

  48. Updated entries for Singapore Airlines, Primera Air Scandinavia and Primera Air Nordic.

  49. Updated the entry for Turkish Airlines.

  50. Updated entry for Cruise & Maritime Voyages.

  51. Added Gatwick to Air Canada's entry.

  52. Updated contact details for Liverpool John Lennon.

  53. Updated the entry for Aeroflot Russian Airlines.

  54. Added Cathay Pacific to the airline list.

  55. Added BMI regional and Turkish Airlines to the list of airlines registered to transport and check assistance dogs.

  56. Added AIDA Cruises to the list of cruise ships.

  57. Updated airline list of assistance routes.

  58. Updated the airlines and airports list.

  59. Added Blue Air to the list of airlines.

  60. Added El Al Israeli to the list of airlines registered to transport assistance dogs.

  61. Updated the Continental Airline and United Airlines entry as they have merged.

  62. First published.

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