Travel with assistance dogs: transport companies and routes

Check the air, sea and rail carriers registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.



You must follow pet travel rules if you enter or return to the UK with your assistance dog.

These transport companies have agreed with the Animal and Plant Health Agency how they’ll check assistance dogs meet pet travel rules on these routes.

If you travel from an EU country, you can use other companies and routes, but you should check they:

  • accept assistance dogs
  • check pets meet travel rules

Your dog could be quarantined and you could be delayed if:

  • you travel with a company that isn’t registered with APHA
  • your assistance dog doesn’t meet pet travel rules
Published 28 June 2016
Last updated 10 January 2020 + show all updates
  1. Updated the contact details for East Midlands Airport.

  2. Changed name of Thomson Airways to TUI

  3. Added Oceania cruises from New York to Southampton under the cruise route heading.

  4. Updated entries for OCS Group, Anglo EU Pets and Cardiff Airport Special Assistance Team.

  5. Updated the entry for Exeter Airport.

  6. Updated the contact details for Newquay airport (Cornwall).

  7. Updated the list of cruise ships that are registered to transport assistance dogs with their owners.

  8. Added Air Europa to the airline attachment.

  9. Added Air France and amended the cruise ships listed under Azamara Club Cruises and Royal Carribean.

  10. Added Disney Cruise Line.

  11. Added entry for Norwegian Air UK Ltd.

  12. Updated the entry for London Gatwick.

  13. Updated entries for Singapore Airlines, Primera Air Scandinavia and Primera Air Nordic.

  14. Updated the entry for Turkish Airlines.

  15. Updated entry for Cruise & Maritime Voyages.

  16. Added Gatwick to Air Canada's entry.

  17. Updated contact details for Liverpool John Lennon.

  18. Updated the entry for Aeroflot Russian Airlines.

  19. Added Cathay Pacific to the airline list.

  20. Added BMI regional and Turkish Airlines to the list of airlines registered to transport and check assistance dogs.

  21. Added AIDA Cruises to the list of cruise ships.

  22. Updated airline list of assistance routes.

  23. Updated the airlines and airports list.

  24. Added Blue Air to the list of airlines.

  25. Added El Al Israeli to the list of airlines registered to transport assistance dogs.

  26. Updated the Continental Airline and United Airlines entry as they have merged.

  27. First published.