Guidance

Supply of Extended Warranties on Domestic Electrical Goods Order

This order requires retailers of domestic electrical goods to make the prices and terms of their extended warranties clear.

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This order was made under the market investigations provisions of the Enterprise Act 2002. It requires all retailers of domestic electrical goods to ensure that extended warranty prices are made clear and cancellation rights are in place at the point of sale (for example, on the internet and in shops).

A guide to the main rights and obligations relating to extended warranties on domestic electrical goods is also available.

The Argos Limited and DSG Retail Limited undertakings given on 27 June 2012 are also available.