Student guide to post-16 qualification results: summer 2020

A guide for those receiving qualification results in England this summer: updated 19 August.

This publication was withdrawn on

This guide related to qualification results in England for qualifications awarded in the 2019 to 2020 academic year and is no longer applicable.

Applies to England


Student guide to post-16 qualifications results: summer 2020


We understand how unsettling the last few months may have been for you, since schools, colleges and other providers were closed to many and exams were cancelled.

Following our statement on 17 August, you will receive either your centre assessment grade or your calculated grade – whichever one is higher. Your grade on your certificate will look the same as any other year.

You can appeal your grade if you have evidence of an administrative error. You cannot appeal the grade you receive on the basis of your mock exam results, as those were taken into account in deciding your centre assessed grade.

If you have evidence of bias, discrimination or wrongdoing in the determination of your centre assessment grade you should either raise it directly with your school or with the relevant exam board.

This guide should help you understand how results have been awarded this year and where to find more information.

BSL translations

BSL student guide to post-16 qualification results: summer 2020 (19 Aug 2020)

BSL student guide to appeals, malpractice and complaints: summer 2020 (19 Aug 2020)

Published 27 July 2020
Last updated 21 August 2020 + show all updates
  1. Added accessible, HTML versions of the guides.

  2. Guide updated to reflect changes, announced on 17 August, to the way grades have been awarded.

  3. Updated page 12 on appeals to clarify that grades will not go down as the result of an appeal.

  4. The appeals process for GCSE, AS and A level section of the guide on page 11 has been updated and provides additional information. The BSL signed version of the guide has also been updated to reflect the same information.

  5. Page 7 of the guide now includes a website link for the Information Commissioner’s Office website and further details. Page 11 and 20 of the guide have been updated with additional information and guidance on appeals.

  6. Added BSL signed version of the guide.

  7. First published.