FOI release

SIA licensing: timescales, performance indicators and complaints

SIA response to a Freedom of Information (FOI) request for details of application timescales, performance indicators, and complaints about processing times.

• From: Security Industry Authority
• Published: 11 May 2026

Documents

SIA licensing: timescales, performance indicators and complaints

Ref: FOI 0600

HTML

Average processing time for SIA licence applications

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Number of applications outstanding at the end of each month

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Complaints about processing times

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KPIs relating to licence application processing time

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Details

SIA response to a Freedom of Information (FOI) request for details of application timescales, performance indicators, and complaints about processing times.

Published 11 May 2026