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FOI release

KPIs relating to licence application processing time

Updated 11 May 2026
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Financial Year Quarter KPI 8 (a) - 85% of all complex individual licence application decisions are made within 25 working days KPI 8 (b) - 90% of all simple individual licence applications decisions are made within 5 working days
2023-24 Q1 86.0% 98.8%
2023-24 Q2 86.7% 98.6%
2023-24 Q3 89.0% 98.7%
2023-24 Q4 88.6% 98.4%
2024-25 Q1 88.5% 98.5%
2024-25 Q2 86.9% 99.2%
2024-25 Q3 89.6% 98.9%
2024-25 Q4 91.3% 98.9%
2025-26 Q1 90.3% 98.9%
2025-26 Q2 90.8% 98.7%
2025-26 Q3 92.5% 99.0%
2025-26 Q4 89.1% 98.7%