Service leavers guide

Welcome to the service leaver’s guide information page.


All regular service leavers will receive the service leavers’ guide 9 months prior to their termination date. The guide offers information and advice prior to and after leaving regular service.

If you are eligible for a guide and have not yet received one, you can submit a request through the

Joint Personnel Administration Centre (JPAC)

JPAC Enquiry Centre
Mail Point 355
Kentigern House
65 Brown Street

G2 8EX

The guide contains information about armed forces pensions, resettlement, reserve liability and support from charitable organisations. Personnel leaving on redundancy should also read the document ‘Addendum to the service leavers’ guide for those leaving the service under redundancy terms’.

Of particular importance to service leavers is the Pen 1 form which should be completed at the 6 month point prior to your last day of service using the link on your JPA account. If you do not have access to JPA you should compete and return the hardcopy form, no later than 6 months before your last day of service. The completion of the form is a legal requirement and failure to do so will result in a delay of the receipt of any terminal benefits and pension that you are entitled to.

If you have any suggestions as to how the contents of the guide could be improved, please use the feedback form.